Fire & Water Wellness & Spa – AquaCity Poprad

A world of fire, water, sauna rituals, and deep relaxation

Fire & Water Wellness & Spa - AquaCity Poprad
Poprad
1,600 m²

Area of the wellness center

8 saunas

Saunas and Inhalation Rooms

14 m

Length of the wellness bar

A unique world of relaxation inspired by fire and water

Fire & Water Wellness & Spa is a spacious, two-story wellness center at AquaCity Poprad. Spanning approximately 1,600 m², it offers a combination of saunas, water attractions, relaxation areas, and experiences inspired by the elements of fire and water. Peaceful relaxation is complemented by sauna shows and rituals led by experienced sauna masters.

Visitors can enjoy eight saunas and inhalation rooms, including Finnish, steam, salt, infrared, and ceremonial saunas. The wellness center also features a relaxation pool with hydromassage features, a hot tub, a cooling Arctic pool, a snow cave, an icefall, a tropical rain shower, and relaxation lounges with biofireplaces. Refreshments are available at the unique 14-meter Wellness Bar, which offers cocktails, fresh juices, and wellness drinks.

The offerings are complemented by a massage center featuring relaxation and regeneration treatments, traditional Thai and Filipino massages, Fish Therapy with Garra Rufa fish, and a tanning bed. Thanks to the wide selection of services, visitors can create a relaxation program tailored to their own preferences.

Wellness Center Hours (Seasonal): Monday–Friday 2:00 p.m.–8:00 p.m. | Saturday–Sunday 12:00 p.m.–8:00 p.m.
What We Offer
Eight saunas and steam rooms
Sauna Shows and Wellness Rituals
Relaxation pool, hot tub, and cooling attractions
Massages, Fish Therapy, and the Wellness Bar
What do you need to know before you arrive?
Admission to the wellness center is permitted for guests 12 years of age and older
Children under 15 must be accompanied by a person over 18
You may visit the wellness center only once during the ticket's validity period
The maximum length of a single session is three hours
The sauna area is a no-swimsuit zone
In the saunas, you must use the towel provided at the entrance
We recommend booking massages and treatments in advance
Hours of operation may vary depending on the season
There is a parking lot next to the AquaCity complex

Please read this before your visit

Wellness Center

Through August 31, 2026, Fire & Water Wellness & Spa is open Monday through Friday from 2:00 p.m. to 8:00 p.m. and on weekends from 12:00 p.m. to 8:00 p.m. Hours of operation may vary by season, so we recommend checking them on the official AquaCity Poprad website before your visit.

Admission and Sauna Rules

Visitors must be at least 12 years old to enter the wellness center. Children between the ages of 12 and 15 must be accompanied by someone over 18. A single visit is limited to a maximum of three hours. The sauna area is a swimsuit-free zone; visitors must enter without shoes, wearing only the towel provided at the entrance.

Massages and Additional Services

The massage center is open daily from 10:00 a.m. to 6:00 p.m. through August 31, 2026, Filipino massages are available daily from 10:00 a.m. to 7:00 p.m., and Thai massages from 11:00 a.m. to 8:00 p.m., with a break between 1:00 p.m. and 2:00 p.m. We recommend booking your massage or treatment in advance. For more information, please call +421 52 785 11 11 or email info@aquacity.sk.

Other wellness and spa facilities in the region

The High Tatras offer a wide range of wellness and spa facilities to suit every taste and budget—discover more places where you can treat yourself to some well-deserved rest and relaxation.

Everything You Need to Know Before Your Trip

Answers to the most frequently asked questions about the High Tatras region.

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    The High Tatras have something to offer all year round. The best time for high-altitude hiking is from June to October, when the hiking trails at higher elevations are open. Fall brings more stable weather, pleasant temperatures, and beautiful views. Winter is ideal for skiing, winter walks, and visiting locations that are accessible year-round. Before setting out on a trip, always check the current weather conditions and any trail closures.

    You do not need a special permit for regular hiking on marked trails. However, you must comply with TANAP’s visitor regulations and seasonal closures, and you may only hike on open trails. Special rules apply, for example, to rock climbing, ski mountaineering, hiking off marked trails, or bringing a dog into the park.

    You can easily reach the main Tatra resorts by train. The Tatra Electric Railways connect Poprad, Starý Smokovec, Štrbské Pleso, and Tatranská Lomnica. A cog railway runs from Štrba to Štrbské Pleso. You can also take advantage of regular bus routes and seasonal shuttle services in the region.

    You can park in designated parking lots in the various Tatra villages. During peak periods, we recommend using the P+R park-and-ride lot at Eurocamp in Tatranská Lomnica and continuing by shuttle bus. From this parking lot, you can take public transportation to destinations such as Tatranská Lomnica, Tatranské Matliare, Biela Voda, or the Belianska Cave.

    For hiking, choose sturdy hiking boots with non-slip soles that stabilize your feet and protect them on rocky or wet terrain. Your gear should also include weather-appropriate clothing and a rain jacket. Sandals and regular city shoes are not suitable for more demanding hikes.

    When a storm is approaching, leave peaks, ridges, saddles, mountain passes, and open areas as soon as possible. Descend to lower elevations, avoid standing near isolated trees or metal objects, and keep your distance from other members of your group. If possible, take shelter in a mountain hut or a safe building. The best prevention is to check the weather forecast, set out early in the morning, and shorten or cancel your hike in a timely manner if conditions take a turn for the worse. Safety must take precedence over reaching your destination.